Main responsibilities
- To assist the Community Development worker to support unemployed adults to develop job-related skills
- Provide administrative support to the Community Development Worker, keeping clear, concise data recording.
- Assist with the organising and hosting of drop-in sessions and group activities to provide information and confidence building opportunities.
- Assist with completion of all necessary monitoring, assessment, action planning and review processes as required.
- Maintain accurate, comprehensive and current records for all those assisted. This will include progression towards outcomes and post provision tracking.
- Work alongside other relevant agencies and attend multi-agency meetings as required.
- Work closely with the Community Outreach Worker and Community Development Worker to build strong working relationships and ensure the needs of the community are being met.
- Assist with the organising, promoting and advertising of courses /activities/ events across the charity.
- Deal with telephone, email and general enquiries
- Actively promote and maintain positive working relationships with all charity staff and its customers, users and volunteers.
- Liaise with external organisations, office users and user groups to maintain a safe and positive working environment.
- Support and assist, as appropriate, the charity’s volunteers.
- Attend training and staff development as directed.
- Undertake such other duties as may be determined from time to time by the organisation.
This job description reflects the major tasks to be carried out by the post holder and identifies a level of responsibility at which they will be required to work. In the interest of effective working, these tasks may be reviewed from time to time to reflect the changing needs and circumstances. Any such review and consequential change will be carried out in consultation with the post holder.
Person specification
- Knowledge of a range of IT systems, to include Microsoft Office 365 applications
- Able to develop and maintain good working relationships
- Flexible and adaptable
- Enthusiastic and able to work with initiative
- Friendly and professional manner
- Good verbal and written communication
- Ability to multi-task
- Excellent organizational skills
- Team player, able to fit in with a busy but friendly team
- Needs to have a “can do” attitude and willing to muck in